Terms of Service

Last updated: November 11, 2026

1. Agreement

These Terms govern your use of Oakfold, software and online services provided by Oakfold LLC, a South Carolina limited liability company ("we", "us"). By creating an account, downloading or using Oakfold, or subscribing to Oakfold Core, you agree to them. If you do not agree, do not use Oakfold.

2. Your account and license

Oakfold requires a free Oakfold account. We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the app for your own personal or household financial management on computers you own or control, for as long as you have an account and follow these Terms. You are responsible for keeping your sign-in details safe and for activity on your account.

You may not:

  • Resell, sublicense, rent or redistribute the software, your account or your AI credits.
  • Share your account with people outside your household.
  • Reverse engineer, decompile or attempt to circumvent plan, credit or licensing controls, except where that restriction is prohibited by applicable law.
  • Use the AI features to break the law, or in a way that harms or overloads our services.
  • Remove or obscure proprietary notices.

3. Plans

Free. Every budgeting tool (dashboard, calendar, accounts, transactions, scheduled bills, budgets, debt plans, goals, statement scanning and Academy) is free, with no time limit and no card required. On Free, your data is saved on your computer.

Oakfold Core is a monthly subscription, currently $4.99 a month plus any applicable tax. It adds Ask Oak, voice mode and screen share, Fill with Oak and Enhance with Oak, Oak memory, household profiles and PINs, and cloud backup and sync on up to five computers, with a monthly allowance of AI credits (currently 150,000). What each plan includes is described on our pricing page and in the app, and may change as the product develops.

4. Subscription billing, renewal and cancellation

  • Core is billed in advance, once a month, starting on the day you subscribe, and renews automatically each month until you cancel.
  • You can cancel at any time from your account page (Manage subscription) or by contacting us. Cancelling stops the next renewal. Core stays on until the end of the month you have paid for, and then your account moves to Free. Everything you entered stays on your computer and keeps working on Free.
  • If a payment fails, our payment processor may retry it. If it can't be collected, Core may be paused or ended.
  • We may change the price of Core. We will email you at least 30 days before a new price applies to your subscription, and you can cancel before then.

5. AI credits and extra usage

AI features (chat, voice and screen-share conversations, premium voices, web search and similar) use AI credits in proportion to what each request costs to run. Budgeting, tracking, debt and goal features never use credits. Core's monthly allowance resets at the start of each billing month. Unused allowance doesn't carry over and has no cash value.

Extra usage is optional and off until you turn it on. If you set a monthly extra usage limit, AI features keep working after your allowance runs out, at the same rate as Core (currently $4.99 per 150,000 credits). The extra credits you actually use are added to your Core bill and never total more than the limit you set (currently up to $50 a month). Once extra usage reaches $20 in a month, it may be billed straight away rather than waiting for your next bill. You can lower the limit, or set it to $0, at any time, and it applies from that point on.

Credit allowances, rates and limits may change with notice. Usage is metered by our servers, and we bill from our records of the credits used. If you think a charge is wrong, contact us and we will look into it.

6. Payments

Payments are processed by Stripe. Stripe may act as the reseller and merchant of record for your purchase, in which case Stripe's own terms for buyers also apply. Prices are in US dollars, and tax is added where required.

7. Not financial advice

Oakfold is a personal budgeting tool. It is not a bank, financial advisor, broker, lender, tax preparer or fiduciary. Ask Oak generates informational insights from data you enter and can be incomplete or wrong. You are solely responsible for your financial decisions, and you should consult a qualified professional for advice specific to your situation.

8. Your data, sync and backups

Oakfold stores your data locally on your device. Cloud backup and sync, included with Core, copies that data to your account so you can restore it or move computers. It is provided on a best-effort basis and is not a guarantee against data loss. On Free, or with sync switched off (Private mode), you are solely responsible for backing up your data, and we cannot recover it for you. You can export your data from the app at any time. How we handle personal data is described in our Privacy Policy.

9. Updates and beta features

We release updates to the app from time to time, and the app may download and install them for you. Some features may be marked as beta: they are usable, but may have bugs and may change or be removed. Updates are free on every plan.

10. Refunds

Refunds are covered by our Refund Policy.

11. Availability

The desktop app runs on your computer. Online services (account sign-in, sync and AI features) may occasionally be unavailable, and may be changed or discontinued. We will give reasonable notice before discontinuing an online service that materially affects a paid plan, and refund any prepaid period you can no longer use.

12. Warranty disclaimer

To the maximum extent permitted by law, Oakfold is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Some jurisdictions do not allow such exclusions, in which case they apply to you only to the extent permitted.

13. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to Oakfold shall not exceed the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost savings or financial losses arising from decisions made using the software.

14. Termination

You can stop using Oakfold and ask us to delete your account at any time. We may suspend or close your account if you materially breach these Terms, for example by abusing AI features or sharing your account outside your household. If we end a paid subscription for any other reason, we will refund the unused part of the current month. Your locally stored data remains yours and stays on your device.

15. Governing law

These Terms are governed by the laws of the State of South Carolina, United States, without regard to conflict of law rules. Disputes shall be resolved in the state or federal courts located in Greenville County, South Carolina, and you consent to their jurisdiction. Nothing in these Terms limits rights you have under the consumer laws of the place you live.

16. Changes

We may update these Terms. Material changes will be announced by email or in the app before they take effect, and continuing to use Oakfold after that means you accept them. Price changes follow section 4.

17. Contact

Send us a message · Oakfold, 7108 Delight Dr, Taylors, SC 29687, United States